Innovative Transportation and Efficiency Strategies for Educational Institutions Across the Country.

We provide smooth and secure transport options for those with mobility concerns. Specializing in wheelchair-friendly vehicles and caring drivers, our goal is to ensure every journey is pleasant and stress-free. Rely on Optimum Care for dependable transportation that's customized to your specific requirements. Schedule your trip with us now.

Fostering Mobility and Guaranteeing Inclusive Transportation The Optimum Care Pledge

Welcome to Optimum Care, where our unwavering commitment is to offer dependable and easily accessible non-emergency medical transportation (NEMT) services. Our primary goal is to empower individuals facing mobility challenges, guaranteeing their ability to conveniently reach vital medical appointments, therapies, and daily activities.

At Optimum Care, we recognize the distinctive requirements of our passengers and the critical significance of consistent transportation. Our dedicated team of drivers and staff is wholeheartedly committed to guaranteeing that each journey is both secure and comfortable, meticulously customized to meet the precise needs of every passenger. We take great pride in our role as a trusted ally for individuals, caregivers, and healthcare providers, continually aiming to create a positive influence on the lives of those under our care.

Industry Leaders

Having accumulated years of experience in the industry, we have refined our proficiency in offering outstanding NEMT services. Our deep knowledge and comprehension of the obstacles encountered by individuals with mobility constraints empower us to provide exceptional transportation solutions.

200k+ Successful Trips Completed

We take great pride in the numerous journeys we have effectively undertaken. Be it medical appointments or community events, we have consistently guaranteed the comfort and safety of our passengers on their way to their destinations.

97% Customer Satisfaction Rate

At Optimum Care, customer satisfaction stands as our highest priority, and we take immense pride in our impressive customer satisfaction rate of 97%. Our relentless commitment revolves around surpassing expectations through the provision of personalized and dependable services. This dedication not only fosters trust but also cultivates enduring relationships with our esteemed passengers.

Wheelchair Transportation

Optimum Care is the renowned name in delivering secure, dependable, and empathetic Assisted Transportation Services. Our services act as a vital link between individuals and the essential healthcare they require, guaranteeing seamless access to medical appointments, treatments, and pharmacy services.

Student Transportation

As the preferred option for School District Transportation, we offer Non-Emergency Medical Transportation (NEMT) services tailored to students with special requirements. Our Alternative Student Transportation service ensures safe door-to-door transportation to and from school. Our trained drivers and attendants are prepared to assist with boarding and deboarding as needed, all while adhering to federal regulations guidelines, solidifying our position as a leading provider of Special Needs Transportation.

Home Care

Taking care of a beloved family member can present difficulties, particularly when mobility is restricted due to factors such as age, physical conditions, or other situations. With our Non-Emergency Ambulance Service, Home Care NEMT provides a convenient way for you to guarantee that your loved one obtains top-notch healthcare while remaining in the familiar surroundings of their home. Our Elderly Transportation Service is specifically designed to ensure each journey is both comfortable and secure, offering a range of solutions, including Handicapped Transportation Service, Wheelchair Accessible Transportation, and Patient Transport Services.

Pharmaceutical Delivery

Opting for our Pharmaceutical Delivery NEMT equates to selecting a stress-free healthcare journey. Our Medical Car Service guarantees a smooth process from ordering to delivery, allowing you to concentrate on your health and recuperation while we take care of your pharmaceutical requirements. Our Medical Transport Service places a premium on dependability, offering round-the-clock Non-Emergency Medical Transport to ensure you always have access to the medication you require.

Book Your Ride through Calls, Website, and Mobile App

At Optimum Care Transportation, we prioritize convenience and accessibility when it comes to booking your transportation. That’s why we offer multiple options for you to book your ride hassle-free.

  • Our dedicated customer service team is available to assist you in booking your ride over the phone
  • Visit our user-friendly website to book your ride online.
  • We offer a mobile app that allows you to book your ride anytime, anywhere.

Effortless Transportation in Texas and Surroundings

At Optimum Care, we are proud to provide Non-Emergency Medical Transportation (NEMT) services across an expanding geographical reach. Currently, we serve prominent Texas cities, including Austin, San Antonio, El Paso, and Houston.

We have exciting expansion plans in store. By 2024, we have intentions to introduce our services in Florida, California, Arizona, and New Mexico. Looking ahead to 2025, our vision extends to encompass additional expansions into New York and Massachusetts.

Our mission is to make certain that individuals, regardless of their location, have access to our trustworthy, compassionate, and high-quality medical transportation services. Stay tuned for updates as we strive to bring Optimum Care closer to you.

Inclusive Transportation Services with Multilingual Assistance

Understanding the importance of effective communication, Optimum Care Transportation strives to accommodate individuals from diverse linguistic backgrounds. Whether you prefer English or Spanish, our team is prepared to meet your transportation needs. Experience the convenience of Optimum Care Transportation's multilingual assistance and book your trip today.

Frequently asked questions

Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email and we’ll get back to you as soon as we can.

Optimum Care is your all-inclusive source for Non-Emergency Medical Transportation (NEMT) services. We deliver dependable and compassionate transportation solutions for individuals in need of assistance for a wide range of medical appointments, pharmaceutical deliveries, home care services, and specialized student transportation.

Optimum Care offers a range of NEMT services, including door-to-door transportation for students, pharmaceutical delivery service, home care services, and assistance for various personal circumstances.

Booking with Optimum Care can be done by calling our customer service line or filling out the booking form on our website. We advise booking at least 24 hours in advance to ensure availability.

Yes, Optimum Care is proud to provide wheelchair-accessible transportation. Our vehicles are fitted with modern equipment to accommodate a variety of mobility devices, ensuring a safe and comfortable journey.

Optimum Care currently operates in the DFW (Dallas-Fort Worth) area in Texas. We are excited to be expanding our services to include Austin, San Antonio, El Paso, and Houston soon. In 2024, we plan to extend our reach to Florida, California, Arizona, and New Mexico, followed by New York in 2025.

Absolutely, Optimum Care is perfect for regular, scheduled appointments. You can arrange a schedule with us for recurring appointments, ensuring reliable transportation when you need it.

Yes, Optimum Care provides 24/7 services to ensure that our clients have access to vital healthcare services whenever necessary.

You can reach Optimum Care through the ‘Contact Us’ section on our website or by calling our customer service line. Our team is always ready to assist and answer any questions you may have.

Yes, Optimum Care provides long-distance medical transportation services, ensuring access to healthcare services regardless of distance.

Yes, we offer stretcher transportation services for clients who require them. Our team is trained to handle these types of medical transportation needs, ensuring the safety and comfort of our clients.

Yes, Optimum Care provides specialized senior transportation services. Our goal is to help seniors maintain their independence and enjoy a high quality of life by providing reliable, safe, and convenient transportation.

All our drivers are trained in defensive driving techniques and emergency response. Our vehicles are equipped with safety features such as secure wheelchair locks, seat belts, and first aid kits.